DO I NEED TO HAVE CONCEPT ART TO ORDER?

-Absolutely. We cannot quote based off of avatars, screenshots, or via description. For accuracy, you need to provide us with clear, correct concept art depicting the character and the way you wish the costume to look.

However, we do accept commissions with no concept art required- these are "artist designed" costumes. We design everything for you!
You are allowed to give us recommendations for species, some colors, eye style, and padding style. Everything else is 100% our design. We DO NOT provide concept art for approval before the costume is made. These types of costumes requests are almost guaranteed acceptance into our que. We love designing custom characters for you!

Via twitter, we sometimes post artist designed characters you may purchase to be turned into a full costume.

HOW OLD DO YOU HAVE TO BE TO ORDER?

-The customer needs to be at least 18 years of age upon acceptance into our que. No exceptions.

I'M INTERESTED IN A PLUSH COMMISSION, HOW DO I APPLY?

We offer plush commissions only a few times a year. For plush work openings, please follow us on twitter for openings - @BlueHarborC

HOW MUCH DOES A COSTUME COST?

-A costume is priced depending on the complexity of the characters design, cost of materials, as well as the time expected to create the costume. Each price is individual and unique, please be sure to request a quote for an exact price.

All pricing information is available under the "COMMISSION INFO" tab.

HOW LONG DOES IT TAKE TO MAKE A COSTUME?

-We usually book out 2-6 months in advance; however, this does not mean it takes this long to make the costume. From start to finish, it takes around 2-4+ weeks to create a full costume.

HOW DO I ORDER A CUSTOM PLUSH?

We are currently not open or accepting orders for plush. Please watch our twitter feed for openings for plush. We open periodically for a couple of slots, or we open via auction.

HOW MUCH DOES A CUSTOM PLUSH COST?

Custom plush pricing varies- for our currently available laying style, or Anthro style, prices range between $500-$800 USD. Sizing ranging from 21" tall (anthro)- to 36" long (lying).

Completely custom patterns start at $800 USD. (minimum 12" in Length or Height).

WILL YOU SEND ME WORK IN PROGRESS PHOTOS?

-The best place to keep up to date is via our twitter account @BlueHarborC. We post all of the latest WIP photos and information via twitter.

DO YOU MAKE DUPLICATES OF COSTUMES, OR MOVIE CHARACTERS?

-We do not make duplicates of any of our costumes, nor do we make copyrighted characters.

WHAT CAN YOU MAKE?

-We can make any creature, fantasy or not. If you have concept art to depict your creation, we can create it in 3D form, or let us design and create something for you!

DO YOU TAKE PARTS COMMISSIONS?

Yes, we do!

You can order singular parts from us at any time. If you are an existing client, please reply to our already established email chain.

We can make parts for you for an already existing costume, even if the costume is not made by us. We will not, however, copy another creators style of parts to match or replace existing parts. Everything is made by us in our own style.
BH tries our best to match fur to existing costume pieces, however, since fur textures/dye lots/ and lengths can change frequently, we cannot guarantee exact matches.

CAN I CHANGE MY DESIGN?

-We ask that if any revisions need to be made to the design it be done as soon as possible. This may change your original quote, and cost differences need to be paid before work continues. If major color changes are made, we charge a $100 restocking fee for materials. Changes may not be made once work has begun.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

-We accept money order, Certified bank checks, paypal, and cash at the client's discretion.

We do NOT accept personal checks for any reason.

CAN YOU GARANTEE A COMPLETION DATE FOR A CONVENTION?

We do not guarantee convention deadlines or any hard deadlines if it falls into your given completion month. If you would like your costume in time for a certain deadline or convention, we recommend making sure your order is placed well in advance.

If your deadline/convention falls at the end of your completion month, we can make sure your costume is sent off to you before the convention for a fee.

Should you absolutely need your costume for a specific event, or for an earlier time than agreed upon, we offer an expedited completion time for a fee of 20% of your total cost.

We pride ourselves in finishing your project in the time frame specified when you order.

WHERE ARE YOU LOCATED?

-We are based out of the East Coast USA, and we ship worldwide.

WHAT ARE YOUR PAYMENT PLANS?

-We require 30% down to secure your spot and purchase materials. Payments of $250 or more can be made each month until it is paid in full. Regardless of monthly payments or not, the remaining 70% is due at the time discussed. No work is started until payment is made in full.

If your payments are late, your costume deadline will be pushed back. For every month your final payment is late, you may be subject to a fee.

HOW MUCH IS SHIPPING?

-Shipping prices are calculated upon the costumes completion and packaging. Shipping includes insurance, tracking and adult signature required. Shipping charges can range from $50-$200+ depending on location, so please be aware of this. Nothing is shipped until shipping charges are paid for.

DO YOU HAVE PETS?

-We do have family pets, so if you have allergies, please let us know.